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Contact Directory: Infrastructure & Compliance

This page lists the direct communication channels for the administrative team operating this website. All inquiries are handled via email. We do not operate telephone support.

Secure Communication Protocol

Why No Contact Form

This website does not deploy web-based contact forms. Contact forms introduce attack surfaces for cross-site scripting (XSS), automated spam injection, and credential phishing. All communication routes through direct corporate email addresses instead.

⚠️ This Is Not a Casino. We do not have access to your betting history, deposits, withdrawals, bonus balances, or GAMSTOP self-exclusion status. We cannot process refund requests, unlock frozen accounts, or intervene in operator disputes. If you need player support, contact the customer service team of the specific UKGC-licensed casino where you hold an account. If the operator fails to resolve your complaint, escalate to an approved Alternative Dispute Resolution (ADR) provider such as IBAS.

Department Directory

Data Protection Officer (DPO)
privacy@yourdomain.co.uk

UK-GDPR subject access requests (SAR), Right to Erasure requests, GA4 opt-out inquiries, cookie policy questions, and ICO correspondence.

Response: within 30 calendar days (UK-GDPR statutory deadline)
Legal & Compliance
compliance@yourdomain.co.uk

UKGC regulatory inquiries, ASA advertising standards disclosures, intellectual property and fair dealing notices, DMCA/CDPA takedown requests, and affiliate agreement queries.

Response: within 10 business days
Technical Infrastructure
sysadmin@yourdomain.co.uk

WebGL rendering errors, broken internal or outbound links, HTML5 client loading failures, mobile viewport issues, and server downtime reports.

Response: within 5 business days

Escalation & External Authorities

If you believe this website violates UK data protection law, gambling advertising regulations, or intellectual property rights, you may contact the relevant authority directly:

Information Commissioner's Office (ICO)
Data protection complaints
ico.org.uk →
Advertising Standards Authority (ASA)
Gambling advertising complaints
asa.org.uk →
UK Gambling Commission (UKGC)
Licensing and compliance
gamblingcommission.gov.uk →